Repairs — European Union

This page provides guidance for customers in EU member states sending Minox cameras, Disc Film or heritage media items for repair. All repairs are processed in the United Kingdom.

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EU Customs Declaration

Please declare the item as:

• “Camera for repair — returning to UK technician”
• Value: £10–£20 (technical, non-commercial value)
• HS Code: 9006.59
• Mark clearly: “TEMPORARY EXPORT — REPAIR AND RETURN”

I will always try to return your repair in the original packaging where possible. This helps demonstrate to customs authorities that the item is a used camera returning to its owner after repair, not a new import.

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EU Country Pages

Customers in the EU may use the dedicated repair pages below:

• 🇩🇪 Germany
• 🇫🇷 France
• 🇳🇱 Netherlands
• 🇮🇹 Italy
• 🇪🇸 Spain
• 🇦🇹 Austria
• 🇱🇺 Luxembourg:
  • Deutsch
  • Français
  • Lëtzebuergesch

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Non‑EU Neighbours

Customers in Switzerland should use the dedicated multilingual page:

• 🇨🇭 Repairs — Switzerland

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Shipping Notes

• Use your national postal service for reliability and predictable customs handling
• Avoid couriers that impose brokerage fees (UPS, FedEx, DHL)
• Use a rigid box with internal padding
• Include your name, email and a brief description of the fault

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Payment

• Bank transfer (SEPA)
• Card payment available on request
• Invoices issued electronically

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